matrixport.hk Knowledge Base

What is Spot Trading Limit and Rules？

Published February 26th, 2024 by Euan Li

The parameters of the spot trading market rules are as follows: Trading pair Minimum order quantity Order quantity step Quotation step Minimum order size Max buy and min sell limit BTC/USDT 0.0001 BTC 0.000001 BTC 0.01 USDT 10 USDT Index price ±2% ETH/USDT 0.001 ETH 0.0001 ETH 0.01 USDT 10 USDT Index price ±2% *The highest bid/lowest ask price limi

How to Stop Payment of a Preauthorized Virtual Asset Transfer?

Published May 6th, 2024 by Euan Li

I f you would like to stop payment of a preauthorized virtual asset transfer, please contact us at cs@matrixport.hk

Matrixport.hk’s Criteria for Admitting, Suspending and Withdrawing a Virtual Asset for or from Trading

Published April 23rd, 2024 by Euan Li

Token Admission Criteria Matrixport.hk (the “ Firm”) must exercise appropriate expertise, caution, and due diligence when choosing Virtual Assets for trading availability on its Platform. Comprehensive due diligence is mandatory for all Virtual Assets intended for trading, regardless of whether they cater to retail Clients. These assets must con

Two-Factor Authentication (2FA) for Account Login

Published February 26th, 2024 by Euan Li

Two-Factor Authentication (2FA) mechanism adds additional level of protection to your account. Please note that 2FA is mandatory for account login at Matrixport HK. This means that when you access your account, you will need to use either Google Authenticator or SMS or other available means to receive verification code for login purpose in addition

How to Register an Account?

Published February 26th, 2024 by Euan Li

＊＊＊In line with regulatory requirement, Flying Hippo Technologies Limited ("Matrixport HK") temporarily does not accept any new client onboarding.＊＊＊＊＊＊根據監管要求，Flying Hippo Technologies Limited（「Matrixport HK」）暫時不接受新客戶開戶。＊＊＊ Visit to our page https://www.matrixport.hk/signup Simply select the preferred option email address or mobile number, inp

How to Make Deposit/Withdrawal with Matrixport HK?

Published February 26th, 2024 by Euan Li

It’s time to get some funds into the account. Doing so is very easy as all you need to do is select the cryptocurrency of preference and hit the deposit or the withdraw button – depending on what you want to do: How to make a deposit? Within Matrixport HK, on [Assets] choose a token such as BTC, click [Deposit],select the coin/token you prefer. Se

Admission Fees

Published April 23rd, 2024 by Euan Li

Generally speaking, an applicant seeking to list on Flying Hippo Technologies Limited (Matrixport.hk) shall pay the application fee of USD 10,000 or equivalent, in advance, at the same time it submits its listing application form to proceed with Matrixport.hk's token review process. The application fee is non-refundable and Matrixport.hk acceptance

Settlement Failures

Published May 6th, 2024 by Euan Li

I f you encounter any settlement failures in respect of transactions executed on our platform, please contact us at cs@matrixport.hk

Trading Rules

Published February 26th, 2024 by Euan Li

Trading rules 1. Time-in-Force 1.1 Good-Til-Cancelled (GTC) OrdersA GTC order remains active in the order book until it is either fully executed or manually canceled by the user. There is no expiration date for GTC orders.Order execution follows standard price-time priority rules, and partial fills are allowed. 1.2 Immediate-Or-Cancel (IOC) OrdersA