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Important Notice: System Upgrade and Deposit Suspension / 重要提示: 系統升級與存款暫停

Written by Matrixport HK

Updated at November 25th, 2024

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Dear Valued Users,

We would like to inform you that due to a system upgrade, our deposit function will be suspended on 26 November 2024, from 12:00 PM to 6:00 PM (UTC+8). Please note that other services will not be affected during this time.

After the upgrade, your deposit address will change. Therefore, do not deposit to the previous address, as this may result in asset loss that cannot be recovered.

We apologize for any inconvenience this may cause. If you have any questions, please contact our customer service at cs@matrixport.hk .

Thank you for your understanding.

尊敬的用戶,

我們在此通知您,由於系統升級,我們的存款功能將在2024年11月26日中午12:00至下午6:00 (UTC+8) 暫停。請注意,其他服務在此期間不會受到影響。

升級後,您的存款地址將會更改。因此,請不要向之前的地址進行存款,因為這會導致資產損失且無法恢復。

我們對此造成的任何不便表示歉意。如您有任何問題,請透過 cs@matrixport.hk 聯絡我們。

感謝您的理解。

upgrade suspension

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