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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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  • Announcements
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Announcements

  • Scheduled Maintenance / 系統維護
  • Important Notice: System Upgrade and Deposit Suspension / 重要提示: 系統升級與存款暫停
  • Scheduled Maintenance / 系统维护 - 15/01/2025
  • Scheduled Maintenance / 系统维护 - 17/02/2025
  • Scheduled Maintenance / 系統維​​護 - 18/02/2025
  • Scheduled Maintenance / 系統維​​護 - 19/02/2025
  • Scheduled Maintenance / 系統維​​護 - 26/02/2025
  • Scheduled Maintenance / 系統維​​護 - 20/08/2025

Popular Articles

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  4. Matrixport.hk’s Criteria for Admitting, Suspending and Withdrawing a Virtual Asset for or from Trading
  5. Two-Factor Authentication (2FA) for Account Login
  6. How to Register an Account?
  7. Admission Fees
  8. What Identity Documents will Matrixport.HK Collect
  9. How to Stop Payment of a Preauthorized Virtual Asset Transfer?
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