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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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FAQ

  • What is Spot Trading Limit and Rules?
  • How to Register an Account?
  • Trading Rules
  • Two-Factor Authentication (2FA) for Account Login
  • How to Make Deposit/Withdrawal with Matrixport HK?
  • Restricted Countries
  • Matrixport.hk’s Criteria for Admitting, Suspending and Withdrawing a Virtual Asset for or from Trading
  • Admission Fees
  • Settlement Failures
  • How to Stop Payment of a Preauthorized Virtual Asset Transfer?
  • Fee Schedule
  • The Types of Services that would only be Available to Professional Investors
  • Client Risk Exposure Limit - FAQ
  • What Identity Documents will Matrixport.HK Collect

Popular Articles

  1. Fee Schedule
  2. Restricted Countries
  3. Client Risk Exposure Limit - FAQ
  4. Matrixport.hk’s Criteria for Admitting, Suspending and Withdrawing a Virtual Asset for or from Trading
  5. How to Register an Account?
  6. How to Make Deposit/Withdrawal with Matrixport HK?
  7. Two-Factor Authentication (2FA) for Account Login
  8. Admission Fees
  9. What is Spot Trading Limit and Rules?
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